Ufone’s ‘Priority Service Initiative’ shortlisted for Asia Communications Awards 2011.
ISLAMABAD: May 26th, 2011 – Ufone’s Priority Service Initiative has been shortlisted for the CSI-Customer Service Initiative at the Asia Communication Awards 2011. It is a moment of great pride and honour that only five telecom companies across Asia have been shortlisted to receive this award, Ufone being the only operator from Pakistan is a great achievement for the Nation. At the Asia Communication Awards, achievements of various telecom companies and the teams responsible for the innovations, achievements and new services that will build tomorrow’s industry, are recognized. This prestige follows the nomination of Ufone’s CEO Mr. Abdul Aziz who has been nominated for the Best CEO Award by the Asia Communications Award committee of 2011.
With all the hardships being faced by Pakistani’s nowadays, such news provides a bit of fresh reprieve and gives people a reason to believe in a better and progressive future.
The entire concept of priority services grew by challenging the traditional customer service approach where customers approach the organization. The aim of priority services at Ufone is to approach customers and provide services at their preferred time, place and mode. With this initiative customers can be served at any time and place! The Priority Services team is a walking talking complete solution; equipped to provide solution and instant service anytime and anywhere even at the customer’s premises! By virtue of this program Ufone has managed to build a lasting relationship with priority customers and be there for them in the true sense!
Commenting on this auspicious occasion, Mr. Abdul Aziz, CEO Ufone said, “At Ufone it’s all about our valued customers and our team strives to provide the best services in the country. We are very proud of the fact that a telecom company from Pakistan has been shortlisted for this auspicious award and we should all be supremely proud of this achievement. It is our aim and promise to the customer that Ufone will continue to provide the most innovative and customer friendly services in the country.
About Ufone: Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 375 franchises and 26 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.