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Mobile Users to Visit Customer Centres for Data Correction

Pakistan Telecommunication Authority (PTA) has advised the mobile phone subscribers to visit Customer Service Centers (CSC) of concerned mobile operator to get their SIM data corrected if there is any discrepancy in their antecedents.

PTA has requested subscribers’ cooperation in streamlining of SIMs data to achieve target of 100% corrected data. In this regard, PTA has also directed cellular mobile operators to take all possible measures for the verifications of post and prepaid mobile connections of their subscribers within specified time period through “SIM information System 668”.

PTA introduced “SIM Information System 668” for the verification and correction of mobile SIMs data. Through this service subscriber can send his CNIC to 668 through SMS and in return he would receive detail of total SIMs against his CNIC alongwith name of the mobile company.

In case there is any discrepancy, the user would visit CSC alongwith original CNIC to get the data corrected. The SIMs not corrected would be blocked after May 17, 2011. This is part of PTA efforts to block all illegal SIMs and clean the data of mobile users.

PTA has launched this service to facilitate mobile users and to get their data corrected. Without the cooperation of mobile subscribers the benefits of this service can not be achieved at desired level.

PTA during last three years has launched number of campaigns through print and electronic media for the awareness of mobile users on this issue and it is still engaged in such activities.  During the 3rd phase of this campaign, mobile subscribers have shown great interest in having their SIM data corrected through 668 and operators are getting encouraging response.

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